Last Updated: July 16, 2025
At The eCom Show, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit or make a purchase on our platform.
1. Information We Collect
We collect the following types of information:
Personal Details: Name, phone number, email address (during course registration or contact form submissions).
Payment Information: Processed securely via trusted third-party payment gateways (we do not store your card details).
Usage Data: Course progress, engagement activity, and site behavior.
Communication Records: Messages sent through WhatsApp or email for support or refund queries.
2. How We Use Your Information
We use your information to:
Process your course enrollments and payments.
Send course-related updates, reminders, and resources.
Provide customer support and handle refund requests.
Improve our course content, user experience, and communication.
Share important announcements about new courses or changes to existing ones.
We will never sell or rent your data to third parties.
3. Data Storage & Security
All data is stored on secure servers with access restricted to authorized personnel only. Payment information is handled by third-party payment processors compliant with PCI-DSS standards.
4. Third-Party Tools
We use third-party services such as:
Payment Gateways (e.g., Razorpay, Stripe)
Learning Platforms (e.g., Course.link or other LMS)
Analytics Tools (e.g., Google Analytics, Meta Pixel)
Messaging Platforms (e.g., WhatsApp)
These tools may collect basic data necessary for platform functionality.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Opt-out of email or WhatsApp updates at any time.
To make a request, email us at [email protected].
6. Children’s Privacy
Our courses are intended for individuals aged 16 and above. We do not knowingly collect data from children under 16.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. Continued use of our platform implies acceptance of the updated policy.
8. Contact Us
For questions related to privacy, contact:
Email: [email protected]
WhatsApp: https://wa.me/917559006700